Global Privacy Policy

Alps Alpine Co., Ltd. and its affiliates (collectively "We", "Us" or "Our") are strongly aware of the social importance of protecting Personal Information; it hereby prescribes as follows this Global Privacy Policy ("Policy"); and it is conducting activities to formulate, implement, maintain, and improve mechanisms for managing Personal Information.

In this Policy, the "Personal Information" means the personal information or its equivalent defined and protected by applicable laws and regulations.

If any laws and regulations for protection of Personal Information in the following country, region or state are applicable, the following privacy policy for each country, region or state shall apply and prevail over this Policy.

Notwithstanding the above, if each company of Our group establishes or has established its own privacy policy in the course of operating Our group's business, such privacy policy shall prevail over this Policy within the applicable scope.

  1. Ensuring the safety of Personal Information
    1. When handling Personal Information, We will comply with applicable laws and regulations.
    2. We will make board members and employees aware of the importance of protecting Personal Information and will formulate and reliably implement Our company rule "Personal Information Protection Policy" in order to appropriately use and protect Personal Information.
    3. In order to maintain and improve mechanisms for managing Personal Information, We will continuously conduct education and instruction for board members and employees.
    4. We will establish a person responsible for management in each department that handles Personal Information and will strive to appropriately manage Personal Information.
    5. We will implement information security measures and other safety measures and prevent unauthorized access to Personal Information or the loss, manipulation, destruction, or leaks of Personal Information.
    6. This Policy, Our related regulations and mechanisms for managing Personal Information will be reconsidered as necessary and continuously improved.
  2. Categories of Personal Information
    The categories of Personal Information (excluding any category/information is not actually protected as personal information or its equivalent by applicable laws and regulations) We process are as follows:
    1. Personal identification information
      Name, contact information (home/postal address, phone number, fax number, email address or other unique identification information), employer information (company name, department, job title, etc.) and other identification information
    2. Commercial information
      Inquiry details, request details, purchase information (purchase history, etc.) agreement details and information acquired through the use of Our products or services (information related to product status and use, location information, etc.)
    3. Network activity information
      Information collected through cookies, web beacons, etc.
    4. Other Personal Information that is processed in order to achieve the purposes of using Personal Information set forth in Article 4
    5. Personal information separately notified from Us
  3. Sources of Personal Information
    The sources of Personal Information We process are as follows:
    1. You
      This includes the cases that you provide Personal Information directly to Us, whether through an inquiry form on Our website or by e-mail, letter or otherwise, by communicating with Us.
    2. Third party business partners (including e-commerce service providers, customer support service providers)
      This includes the cases that We may obtain Personal Information indirectly from business partners, in relation to Our products and services, whether through an inquiry form on business partners' website or by e-mail, letter or otherwise, by your communicating with business partners.
    3. Our websites
      This includes cases that We automatically obtain Personal Information directly or indirectly from you by using cookies, web beacons and other similar technology when you use Our websites.
  4. Purpose of using Personal Information
    We process Personal Information for the purpose stated below within the scope of applicable laws and regulations.
    1. Customers' Personal Information
      Provision of Our products and services
      Provision of information related to Our products and services
      *We may obtain and analyze information, such as email messages We send and browsing histories of Our website, and undertake to provide information or improve quality according to the customer's interests and preferences.
      Registration for Our members-only website and provision of members-only services
      *We may obtain and analyze information, such as browsing histories of Our members-only website, and undertake to provide information or improve quality according to the customer's interests and preferences.
      Provision of support related to Our products and services
      Planning, research, and development for Our products and services
      Implementation of sales promotion activities for Our products and services, such as sending information about and operating campaigns, exhibits, and events
      Provision of information related to products and services of affiliated companies
      Management of people entering and exiting Our facilities
      Responding inquiries or requests between customers and Us
      Exercising rights and implementing obligations based on contracts with customers or laws and regulations or their equivalents
      The purposes clearly indicated by Us when We obtain customers' Personal Information
      Affairs related to each of the matters above
    2. Transaction partners' Personal Information
      Implementation of and contact for business negotiations and meetings
      Providing information to and contacting transaction partners' people in charge
      Management of people entering and exiting Our facilities
      Responding inquiries or requests between customers and Us
      Exercising rights and implementing obligations based on contracts with customers or laws and regulations or their equivalents
      The purposes clearly indicated by Us when We obtain customers' Personal Information
      Affairs related to each of the matters above
    3. Shareholders' Personal Information
      Management affairs for shareholders and shares
      Exercising of rights or performance of obligations by shareholders or Us
      Creation of documents, records, or data based on laws or regulations
      Provision of services to shareholders
      Affairs related to each of the matters above
    4. Personal Information of employees, officers, directors and other persons who are part of Us
      Performance reviews
      Personnel management
      Payment of salaries/wages
      Management of deductions applicable to persons who are part of Us
      Internal liaison, notification and communication
      Ensuring smooth performance of Our business affairs
      Affairs related to each of the matters above
    5. Personal Information of people who apply for jobs
      Our hiring activities and related affairs
  5. Disclosure and/or provision of Personal Information to third parties
    We may disclose and/or provide Personal Information to third parties as listed below. In such cases, We will take necessary measures, including where required, obtaining consent in accordance with applicable laws and regulations.
    1. Our affiliates
    2. Business partners (e-commerce service providers, customer support service providers, etc.)
    3. Advertising technology partners (advertising companies that collect Personal Information through cookies, web beacons, etc.)
      We may also disclose and/or provide Personal Information to governmental authorities or agencies or certain person/entity authorized by such authorities or agencies, in order to comply with legal obligations or their equivalents.
  6. Transfer of Personal Information (cross-border transfer)
    We may, for the purposes of use set forth in Article 4, transfer Personal Information to countries or regions that have laws and regulations different from ones in the countries or regions where you reside. In such case, We will take appropriate measures to transfer Personal Information in accordance with applicable laws and regulations.
  7. Retention period of Personal Information
    We will retain Personal Information for the period necessary to fulfill the purpose outlined in this Policy unless the longer retention period is required or permitted by applicable laws and regulations.
  8. Rights relating to Personal Information
    If you exercise your rights regarding Personal Information, We will respond in accordance with applicable laws and regulations. When you exercise such rights, please contact "9. Contact information". Additionally, please note that you may be needed to provide additional information to identify you before We respond. We will use your Personal Information provided when contacted, only for replying to your contact and managing that history.
    Furthermore, the rights regarding Personal Information may vary depending on applicable laws and regulations, but may typically include:
    1. the right to know;
    2. the right of access;
    3. the right to correct;
    4. the right to restrict processing;
    5. the right to object (opt-out);
    6. the right to delete.
  9. Contact information
    For inquiries about this Policy or other matters related to protection of Personal Information, please contact Human Resources Department at Our headquarters.
    Address: 1-7 Yukigayaotsukamachi, Ota-ku, Tokyo 145-8501
    E-mail: alap_privacy_request@alpsalpine.com
  10. Personal Information of children
    We comply with the procedures required by applicable laws and regulations regarding collection and other process for Personal Information of children.
  11. Cookies and web beacons
    We may use, on Our websites, cookies, web beacons and other similar technologies. For more information, please refer to here.
  12. Direct marketing communications
    If you no longer want to receive direct marketing communications (including direct mails) from Us, you may stop receiving such communications with following Our guidance contained in such communications or separate notice provided from Us. However, please note that even if you stop that, We may still send you messages necessary for administrative purpose.
  13. Updating and Revising to this Policy
    We may update or revise this Policy without prior notice or announce. The updated or revised version of this Policy shall take precedence over the previous versions.

ALPS ALPINE CO., LTD.
Established on September 18, 2025

Japan Privacy Policy

Alps Alpine Co., Ltd. and its affiliates (collectively "We", "Us" or "Our") are strongly aware of the social importance of protecting Personal Information; it hereby prescribes as follows this Japan Privacy Policy ("Policy"); and it is conducting activities to formulate, implement, maintain, and improve mechanisms for managing Personal Information.

This Policy applies to the case that We handle the Personal Information.

In this Policy, the "Personal Information" means the personal information defined and protected only by Act on the Protection of Personal Information in Japan ("APPI").

Specifically, the Personal Information means information, as protected by APPI, relating to a living individual which falls under any of the following items:

  1. Information containing a name, date of birth, or other identifier or the equivalent which can be used to identify a specific individual (including any information that can be easily collated with other information and thereby used to identify that specific individual); or
  2. Individual identification code protected by APPI and its related laws and regulations (e.g. personal physical characteristics such as fingerprints and palm prints or assigned numbers to individuals such as passport numbers and driver's license numbers).
  1. Ensuring the safety of Personal Information
    1. When handling Personal Information, We will comply with applicable laws and regulations.
    2. We will make board members and employees aware of the importance of protecting Personal Information and will formulate and reliably implement Our company rule "Personal Information Protection Policy" in order to appropriately use and protect Personal Information.
    3. In order to maintain and improve mechanisms for managing Personal Information, We will continuously conduct education and instruction for board members and employees.
    4. We will establish a person responsible for management in each department that handles Personal Information and will strive to appropriately manage Personal Information.
    5. We will implement information security measures and other safety measures and will strive to prevent unauthorized access to personal data (including Personal Information that (i) We acquires or intends to acquire; and (ii) We intends to handle as personal data)(hereinafter the same in this item) or the loss, manipulation, destruction, or leaks of personal data. The main measures taken to ensure the safety can be viewed hereOpen PDF file in New Window.
    6. This Policy, Our related regulations and mechanisms for managing Personal Information will be reconsidered as necessary and continuously improved.
  2. Disclosure or provision of Personal Information to third parties
    Except in the cases below, We will not disclose or provide Personal Information to third parties.
    1. Cases in which the person has agreed
    2. Cases based on laws or regulations
    3. Cases in which there is a need to protect a human life, body, or fortune, and when it is difficult to obtain a principal's consent
    4. Cases in which there is a special need to enhance public hygiene or promote fostering healthy children, and when it is difficult to obtain a principal's consent
    5. Cases in which there is a need to cooperate in regard to a central government organization or a local government, or a person entrusted by them performing affairs prescribed by law and regulations, and when there is a possibility that obtaining a principal's consent would interfere with the performance of the said affairs
    6. Cases in which the third party is an academic research institution and needs to handle personal data for the purposes of academic research (This includes cases in which part of the purpose of handling personal data is for the purposes of academic research and excludes cases when there is a possibility that the rights and interests of individuals will be unfairly violated.)
    7. Cases in which We entrusts business affairs in whole or in part to a subcontracted party within the scope necessary to achieve the purpose of using the information (In such a case, We will be responsible for appropriately managing the usage.)
    8. Cases in which business will be succeeded because of a merger or other reason
    9. Cases in which the joint use stated in 4 "Joint use of Personal Information" will be conducted (In such a case, We will be responsible for appropriately managing the usage.)
  3. Purposes of using Personal Information
    Except in cases prescribed in laws and regulations, when obtaining Personal Information We will clearly indicate, give notification of, or publicly disclose the purposes of use, and then obtain Personal Information within the scope that is necessary and use it within the scope of the purposes of use. Our purposes of using Personal Information are as follows:
    1. Customers' Personal Information
      Provision of Our products and services
      Provision of information related to Our products and services
      *We may obtain and analyze information, such as email messages We send and browsing histories of Our website, and undertake to provide information or improve quality according to the customer's interests and preferences.
      Registration for Our members-only website and provision of members-only services
      *We may obtain and analyze information, such as browsing histories of Our members-only website, and undertake to provide information or improve quality according to the customer's interests and preferences.
      Provision of support related to Our products and services
      Planning, research, and development for Our products and services
      Implementation of sales promotion activities for Our products and services, such as sending information about and operating campaigns, exhibits, and events
      Provision of information related to products and services of affiliated companies
      Management of people entering and exiting Our facilities
      Responding inquiries or requests between customers and Us
      Exercising rights and implementing obligations based on contracts with customers or laws and regulations or their equivalents.
      The purposes clearly indicated by Us when we obtain customers' Personal Information
      Affairs related to each of the matters above
    2. Transaction partners' Personal Information
      Implementation of and contact for business negotiations and meetings
      Providing information to and contacting transaction partners' people in charge
      Management of people entering and exiting Our facilities
      Responding inquiries or requests between customers and Us
      Exercising rights and implementing obligations based on contracts with customers or laws and regulations or their equivalents.
      The purposes clearly indicated by Us when We obtain customers' Personal Information
      Affairs related to each of the matters above
    3. Shareholders' Personal Information
      Management affairs for shareholders and shares
      Exercising of rights or performance of obligations by shareholders or Us
      Creation of documents, records, or data based on laws or regulations
      Provision of services to shareholders
      Affairs related to each of the matters above
    4. Personal Information of employees, officers, directors and other persons who are part of Us
      Performance reviews
      Personnel management
      Payment of salaries/wages
      Management of deductions applicable to persons who are part of Us
      Internal liaison, notification and communication
      Ensuring smooth performance of Our business affairs
      Affairs related to each of the matters above
    5. Personal Information of people who apply for jobs
      Our hiring activities and related affairs
  4. Joint use of Personal Information
    We may jointly use Personal Information with other parties under the parameters below.
    1. Matters of Personal Information that will be jointly used:
      Name, information related to contact information (address, telephone number, fax number, e-mail address, etc.), information related to workplace information (company of affiliation, name of department, name of position, etc.), content of inquiry, content of request, information related to product purchase (purchase history, etc.), and content related to contracts
    2. Scope of parties that may jointly use Personal Information with Us:
      • The following persons are included in the scope of joint use of Personal Information acquired in Japan
    3. Purpose of the joint use:
      A purpose stated under (1) to (5) of the preceding paragraph
    4. Name of the party responsible for managing Personal Information to be jointly used:
      Alps Alpine Co., Ltd.
    5. Name, address and representative of Alps Alpine Co., Ltd.:
      See 7 "Our company name, address and representative."
  5. Requests for disclosure of Personal Information
    We has prescribed as stated below the procedures for requesting notification of the purpose of use, disclosure, correction, cessation of use of Personal Information, etc.
    1. Method of making a request
      Please enclose (i) the application form and (ii) the document that is necessary for confirming identity and then send them by email or postal mail to the address stated in 6 "Contact information for inquiries."
      (i)Application form
      (ii)A document required for identifying the principal (any one of the documents)
      Driver's license (copy), health insurance card (copy), basic resident register card (copy), passport (copy), or alien registration certification (copy)
      Application form downloadDownload docx

      * Case of a request by a representative
      (a) Case of a legal representative of a minor
      Please additionally enclose a document that certifies the right of legal representation (e.g., the relevant person's copy of family register or its abridged transcript) and a personal identification document related to the representative (item (ii) above).
      (b) Case of a legal representative of a legal ward
      Please additionally enclose a document that certifies the right of legal representation (e.g., certificate of registered matters) and a personal identification document related to the representative (item (ii) above).
      (c) Case of a delegated representative
      Please additionally enclose a letter of proxy from the principal making the request (with the principal's signature) and a personal identification document related to the representative (item (ii) above).
    2. Information about making a request
      • We do not charge service charges, but We ask that you please bear the various expenses for creating an application form and mailing it to Us.
      • We will use Personal Information that was provided for the request only for replying to the request and managing that history.
      • Please understand in advance that We will not return documents that were included for the purpose of confirming the request or confirming the representative.
      • Please understand that We cannot accept requests made by telephone or by directly coming to Us.
  6. Contact information for inquiries
    For inquiries about this Policy or other matters related to protection of Personal Information, please contact Human Resources Department at the headquarters.
    Address: 1-7 Yukigayaotsukamachi, Ota-ku, Tokyo 145-8501
    Email address: alap_privacy_request@alpsalpine.com
  7. Our company name, address and name of representatives
    Please see
  8. Updating and revisions to this Policy
    We may update or revise this Policy without prior notice or announce. The updated or revised version of this Policy shall take precedence over the previous versions for Japan.

ALPS ALPINE CO., LTD.
Revised on September 18, 2025

GDPR Privacy Policy

Alps Alpine Co., Ltd., including its affiliates like the ALPS ALPINE EUROPE GmbH (hereinafter referred to as the “Company”), is strongly aware of the social importance of personal data protection; it hereby prescribes as follows a policy related to protecting personal data; and it is conducting activities to formulate, implement, maintain, and improve the mechanism for managing personal data.

The GDPR Privacy Policy applies in relation to all processing of personal data for which the General Data Protection Regulation is applicable (hereinafter referred to as the “GDPR”).
“Personal data” refers to a person's first name, surname, address, phone number, email address or other information through which a person is identifiable.

  1. Ensuring the safety of personal data
    1. When processing personal data, the Company will comply with applicable laws, regulations, and other standards.
    2. The Company will make board members and employees aware of the importance of protecting personal data and will formulate and reliably implement regulations for the protection of personal data in order to appropriately use and protect personal data.
    3. In order to maintain and improve mechanisms for managing personal data, the Company will continuously conduct education and give instructions to board members and employees.
    4. The Company will establish a person responsible for management in each department that processes personal data and will appropriately manage personal data.
    5. The Company will implement information security measures and other safety measures and prevent unauthorized access to personal data or the loss, manipulation, destruction, or leaks of personal data.
    6. The GDPR Privacy Policy, related regulations, and mechanisms for managing personal data will be reconsidered as necessary and continuously improved.
  2. Purposes of processing personal data
    The Company may process personal data for the purposes stated below.
    1. Performing agreements or processing requests before the conclusion of agreements (Article 6.1 (b) GDPR)
      In the event that you have concluded an agreement or made a request before conclusion of an agreement, the Company may process personal data in order to prepare and perform the relevant agreement.
    2. Communication (Article 6.1 (f) GDPR)
      In the event that you made an inquiry or request to the Company, personal data may be processed in order to respond to the relevant inquiry or request. Processing of the relevant personal data is necessary in order to respond to the wishes of the person submitting the inquiry or request. The Company’s legitimate interest in using the personal data to contact you, is to respond to those inquiries for the facilitation of current or future business.
    3. Management of entry into and exit from the Company’s facilities (Article 6.1 (f) GDPR)
      In the event that you entered the Company’s facilities, personal data may be processed in order to manage entry into and exit from the Company’s facilities. Processing of the relevant personal data is necessary in order to ensure the safety of the Company’s facilities and constitutes a legitimate interest for the Company,
    4. Responding to shareholders (Article 6.1 (c), (f) GDPR)
      Personal data may be processed in order to conduct management work for shareholders and shares for the Company’s shareholders; in order for the shareholders or the Company to exercise rights or perform obligations; in order to create documents, records, or data based on laws and regulations; in order to provide services to shareholders; or in order to conduct work related to each of these items. Processing of the relevant personal data is necessary in order to ensure the shareholders’ rights. The processing is therefore partly necessary for the compliance with a legal obligation of the Company and partly in the legitimate interests of upholding shareholders’ rights.
    5. Application for hiring (Article 6.1 (b), (c), (f) GDPR)
      In the event that you submitted an application for employment to the Company, personal data may be processed in order to respond to that application. Processing of the relevant personal data is necessary for the employment process of the Company, during the employment for the administration of the employment relationship and for its dissolution, subject to retention periods under applicable laws in regard to employment relevant documents.
    6. Marketing (Article 6.1 (a), (f) GDPR)
      In the event that personal data will be processed for marketing, the Company will obtain consent in advance, where practically possible. In any event the Company has a legitimate interest in contacting existing and potential business partners for marketing.
    7. Use of a members-only website of the Company (Article 6. (b), (f) GDPR)
      The Company may process personal data for the purpose of providing members-only services to a party registered with a members-only website of the Company. The Company may also obtain and analyze information, such as histories of browsing of a members-only website of the Company, and undertake to provide information or improve quality according to the customer's interests and preferences. Processing of relevant personal data is necessary for providing members-only services tailored to the needs of parties registered with a members-only website and to facilitate current and future business. The Company therefore has a legitimate interest.
    8. Legal Obligations (Article 6.1 (c) GDPR)
      The Company may process personal data, if necessary to fulfil its legal obligations under applicable laws, for example with regard to legal retention periods.
    9. Retention of documents for civil law claims (Article 6.1 (f) GDPR)
      The Company may process personal data, if it has a legitimate interest in storing it for the establishment and enforcement of, or the defense against, legal claims.
    10. Emergencies (Article 6.1 (d) GDPR)
      The Company may process the personal data, if necessary in order to protect vital interests of the data subject.
    11. Cookies and web beacons (Article 6.1 (a), (f) GDPR)
      In the event that cookies and web beacons will be used to process personal data, the Company will obtain consent in advance. For information about use of cookies and web beacons, please refer to here.
  3. Transfer of personal data
    The Company may, for the purposes below, transfer personal data to countries outside the European economic area (hereinafter referred to as the “EEA”), including Japan, within the scope that is necessary for accomplishing the purposes of the processing described in the previous article. In the event that a transfer will be made to a country outside the EEA, appropriate protection measures will be implemented in relation to transfer of personal data by concluding standard contractual clauses based on the GDPR.
    1. Joint use
      The Company may jointly use the matters below with the Company’s group companies. For more information on the Company’s group companies here:

      Further, if necessary, the Company might share personal information with data processors and other companies, which offer ancillary services for administrative purposes, like shredding companies, IT providers, banks and external auditors, or which offer marketing services, like marketing companies.
      (i) Matters of personal data that will be jointly used
      Name, information related to contact information (address, telephone number, fax number, e-mail address, etc.), information related to workplace information (company of affiliation, name of department, name of position, etc.), content of inquiry, content of request, information related to product purchase (purchase history, etc.), and content related to agreements
      (ii) Name of the party that is liable for management of personal data that will be jointly used:
      The Company
    2. Mergers
      In the event that succession of business due to a merger or another reason will be conducted, the Company may transfer personal data to related third parties.
  4. Period of saving
    The Company will not save personal data beyond any of the following longer periods.
    (1)The periods that are necessary for the purposes of processing the personal data or (2) 35 years from the receiving date of personal data.

    With regards to your right to erasure, the general Company rule is that all personal data must be deleted, if (1) the purpose for processing it has lapsed or (2) you object to the use of your personal data and
    (i) no legal requirements prohibit an early deletion, or
    (ii) no overriding legitimate grounds for further processing exist (in particular for
    establishment and enforcement of or defense against legal claims).
  5. Rights of the data subject
    The data subject will have the rights stated below. In the event that you will exercise a right stated below, please contact the office for inquiries.
    1. It will be possible to withdraw consent related to processing of personal data at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
    2. It will be possible to submit requests to the Company about access to or rectification or erasure of personal data, restriction of processing concerning the data subject, to object to processing, or to request data portability.
    3. It will be possible to make complaints about the data protection supervisory authority that has jurisdiction for processing personal data.
    4. It will be possible to ask the Company for a copy of a document that indicates the content of appropriate protection measures related to the transfer of personal data outside the EEA.
    5. It will be possible to make a request to the Company in order not to receive an application of decisions based only on automated processing, including profiling. In the case we do profiling, we inform the data subject about the existence of automated processing, including profiling and meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
    6. The provision of personal data by you is not a statutory or contractual requirement. However, we will need your name or the name of a person authorized by your legal entity to enter into any possible contract. If you do not provide contact details of any kind, we will not be able to contact you.
  6. SSL/TSL encryption
    For security reasons and to protect the transmission of confidential information, such as orders or inquiries, which you send to us as site operator, this site uses SSL/TSL encryption. You can recognize an encrypted connection, if the address line of the browser changes from "http://" to "https://". If SSL/TSL encryption is activated, the data that you send to us can not be read by third parties.
  7. Inquiry sheet
    If you are accessing this site to contact ALPS ALPINE EUROPE GmbH, we will ask you to give your consent within the meaning of Art 6.1 (a) GDPR, by ticking a box. Your request will be forwarded to the applicable contact to process your request. You have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
  8. Contact information for inquiries
    For inquiries related to personal data protection, such as the GDPR Privacy Policy, please contact the Human Resoures Department at the Company's headquarters or data protection officer at ALPS ALPINE EUROPE GmbH.
    a. Alps Alpine Co., Ltd. (headquarter)
    Address: 1-7 Yukigayaotsukamachi, Ota-ku, Tokyo 145-8501
    Email: alap_privacy_request@alpsalpine.com

    b. ALPS ALPINE EUROPE GmbH
    Address: Ohmstraße 4, 85716 Unterschleißheim
    Email: datenschutz.eu@alpsalpine.com
  9. Person responsible for data protection
    a. Alps Alpine Co., Ltd.
    Junji Kobayashi, Director, Vice President, CStO
    Email: ALAP_DPO@alpsalpine.com
    Inquiry Form: here
    Postal address: 1-7 Yukigayaotsukamachi, Ota-ku, Tokyo 145-8501

    b.ALPS ALPINE EUROPE GmbH
    Linda Möllney
    Email: datenschutz.eu@alpsalpine.com
    Telephone number: +49 (0) 89 321421-150
    Postal address: Ohmstraße 4, 85716 Unterschleißheim
  10. Updating and revision of the GDPR Privacy Policy
    The Company may update or revise the GDPR Privacy Policy without giving advance notification. However, subsequent substantive or material changes will be communicated appropriately. The GDPR Privacy Policy that has been updated or revised will be applied with priority over the GDPR Privacy Policy before updating or revision.

ALPS ALPINE CO., LTD.
Revised on September 18, 2025

CCPA/CPRA Privacy Policy

Alps Alpine Co., Ltd. and its subsidiaries (collectively, “Alps Alpine”) are strongly aware of the social importance of protecting personal information; it hereby prescribes as follows a policy related to protecting personal information; and it is conducting activities to formulate, implement, maintain, and improve mechanisms for managing personal information.
The California Consumer Privacy Act of 2018 (CCPA), as amended by the California Consumer Privacy Rights Act of 2020 (CPRA) gives California residents certain rights with respect to their Personal Information. Therefore, this CCPA/CPRA Privacy Policy applies to the rights and treatments related to California residents’ Personal Information and/or Sensitive Personal Information covered by the CCPA/CPRA.
“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information does not include de-identified or aggregated information.
“Sensitive Personal Information” means Sensitive Personal Information clearly defined in CPRA

  1. Ensuring the Safety of Personal Information
    1. When handling Personal Information, Alps Alpine will comply with applicable laws, regulations, and other standards.
    2. Alps Alpine will make board members and employees aware of the importance of protecting Personal Information and will formulate and reliably implement regulations for protecting Personal Information in order to appropriately use and protect Personal Information.
    3. In order to maintain and improve mechanisms for managing Personal Information, Alps Alpine will continuously conduct education and instruction for board members and employees.
    4. Alps Alpine will establish a person responsible for management in each department that handles Personal Information and will strive to appropriately manage Personal Information.
    5. Alps Alpine will implement information security measures and other safety measures and will strive to prevent unauthorized access to Personal Information or the loss, manipulation, destruction, or leaks of Personal Information.
    6. The CCPA/CPRA Privacy Policy, related regulations, and mechanisms for managing Personal Information will be reconsidered as necessary and continuously improved.
  2. Collection, Use, and/or Disclosure of Personal Information
    Alps Alpine may collect, use, and/or disclose Personal Information. Personal Information which may have been collected by Alps Alpine in the preceding 12 months and may be disclosed is as listed below.
    Personal Information / Sensitive Personal Information Categories and Examples Source Categories Business or Commercial Purposes Categories of Third Parties with Whom Personal Information is disclosed
    Identifiers:
    • Real name, contact information (postal address, phone number, fax number, email address, etc.) or other unique identifiers,
    • Employer information (company name, department, job title, etc.)
    • Other similar identifiers
    • Direct from the consumer
    • Third-party business partners (e-commerce operators, customer support service providers, etc.)
    • Performance/Implementation based on contract or processing a request prior to entering into a contract
    • Processing of an inquiry or request made to Alps Alpine
    • Providing or improving our products or services
    • Registration for a members-only website of Alps Alpine and members-only service provision, usage analysis and quality improvement
    • Payment for our products or services
    • Providing services for warranty, recall, service campaign or other quality issue
    • Management of entry into and exit from Alps Alpine facilities
    • Attending to shareholders
    • Processing of job applications
    • Marketing activities
    • Compliance with legal, regulatory or contractual requirements
    • Detecting security incidents
    • Protecting against fraudulent or illegal activities
    • Group companies of Alps Alpine (see here for details of Alps Alpine bases worldwide, and here for details of group companies)
    • Third-party business partners (e-commerce operators, customer support service providers, etc.)
    Commercial information (inquiry details, request details, purchase information (purchase history, etc.) agreement details)
    • Direct from the consumer
    • Third-party business partners (e-commerce operators, customer support service providers, etc.)
    • Performance/Implementation based on a contract or processing of a request prior to entering into a contract
    • Processing of an inquiry or request made to Alps Alpine
    • Providing or improving our products or services
    • Payment for our products or services
    • Providing services for warranty, recall, service campaign or other quality issue
    • Marketing activities
    • Compliance with legal, regulatory or contractual requirements
    • Detecting security incidents
    • Protecting against fraudulent or illegal activities
    • Group companies of Alps Alpine
    • Third-party business partners (e-commerce operators, customer support service providers, etc.)
    Network activity information (information collected via cookies and web beacons)
    *See here for details on cookies and web beacons.
    • Use of Alps Alpine websites
    • Marketing activities
    • Improvement of Alps Alpine websites
    • Group companies of Alps Alpine
    • Advertising technology partners (advertising firms that collect information via cookies, web beacons, etc.)
    Employee’s Sensitive Personal Information
    • Social Security Number,
    • Health Information,
    • The content of emails and other text messages sent or received through Alps Alpine’s Email system,
    • Driver’s license information,
    • State ID Card
    • Passport Information
    • Bank account data,
    • Criminal record and deportation history
    • Direct from the consumer (Employee or its candidate)
    • Human Resources Management
    • Employment/Hiring
    • Supporting Employee’s health and safety condition
    • Compliance with legal, regulatory or contractual requirements
    • Protecting against fraudulent or illegal activities
    • Group companies of Alps Alpine (to the extent for the management of expatriate from or employee or officer of such companies, the compliance with legal, regulatory or contractual requirements, or the protection against fraudulent or illegal activities)
    Our products/service user’s Sensitive Personal Information
    • The content of emails and other text messages sent or received through Alps Alpine’s Email system,
    • Driver’s license information,
    • State ID Card
    • Passport Information
    • Bank account data, debit card and/or credit card number
    • Direct from the consumer
    • Third-party business partners (e-commerce operators, customer support service providers, etc.)
    • Performance/Implementation based on a contract or processing of a request prior to entering into a contract
    • Providing or improving our products or services
    • Payment for our products or services
    • Providing services for warranty, recall, service campaign or other quality issue
    • Marketing activities
    • Compliance with legal, regulatory or contractual requirements
    • Detecting security incidents
    • Protecting against fraudulent or illegal activities
    • Group companies of Alps Alpine
    • Third-party business partners (e-commerce operators, customer support service providers, etc.)
    *Sale and Share of Personal Information
    “Sell,” “selling,” “sale,” or “sold,’’ means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for monetary or other valuable consideration.

    “Share,” “shared,” or “sharing” means sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged.

    Alps Alpine may sell certain Personal Information to a third party according to the above matrix.
    Alps Alpine may use, on Alps Alpine’s websites, cookies, web beacons or similar technology provided by advertising technology partners to collect your network activity information. The advertising technology partners may use the network activity information collected to deliver advertising to Alps Alpine’s websites or other companies’ websites corresponding to such collected information. Further, Alps Alpine may also share, within the purpose stated in the above matrix, Personal Information with its group companies. Sharing information such as this manner may be defined as “Selling” Personal Information provided in CCPA/CPRA.


    Alps Alpine will not “sell” or “share" Personal Information in any manner other than the above.

    To direct us not to “sell” and/or “share” your Personal Information, please see the Terms of Use or .
  3. Retention Period
    Alps Alpine will retain Personal Information for the period necessary to fulfill the purpose outlined in this privacy policy unless the longer retention period is required or permitted by law.
  4. Rights of California Residents
    California residents have the rights stated below. To exercise any of the rights stated below, please contact us using the contact details provided further down.
    1. The right to know about collection, and/or sale or share of their Personal Information
      You, California resident, have the right to request, up to twice in a 12-month period, that Alps Alpine disclose your Personal Information collected, used, disclosed and/or sold by Alps Alpine in the preceding 12 months. Once Alps Alpine receives your request and verify your identity according to CCPA/CPRA requirements and this Privacy Policy, Alps Alpine will disclose, within the scope required by CCPA/CPRA, to you the information you request in the following areas: (1) the categories and/or the specific pieces of Personal Information Alps Alpine collected about you; (2) the categories of sources for the Personal Information; (3) Alps Alpine’s business or commercial purpose for collecting and/or selling or sharing that Personal Information; (4) the categories of third parties to whom Alps Alpine sold and/or shared that Personal Information; and (5) the categories of your Personal Information Alps Alpine sold and/or shared to third parties.
    2. The right to request deletion and/or correction of their personal information
      You, California resident, have the right to request that Alps Alpine deletes or correct Personal Information that Alps Alpine has collected from you. However, if subject to certain exceptions permitted by law or regulation, Alps Alpine is NOT required to delete the Personal Information. For example, Alps Alpine are able to retain Personal Information necessary to (i) provide you with a service which a consumer has requested; (ii) provide you with assurances and safety in relation to a service; or (iii) to comply with legal obligations. Once Alps Alpine receives your request and verify your identity according to CCPA/CPRA requirements and this Privacy Policy, Alps Alpine will delete, within the scope required by CCPA/CPRA, your Personal Information from Alps Alpine’s records, unless an exception under the CCPA/CPRA or related law or regulation applies.
    3. The right to Opt-Out from the sale or share of Personal Information
      You, California resident, have the right to direct Alps Alpine not to sell and share your Personal Information to third parties.
    4. The right to be free from discrimination for exercising rights
      You, California resident, have the right to be free from discrimination or retaliation for exercising the above rights under the CCPA/CPRA.
    5. The right to limit the use and/or disclosure of Sensitive Personal Information
      You, California resident, have the right to request to limit the use and/or disclosure of your Sensitive Personal Information to only that which is necessary for providing products or services to consumers except for the use and/or disclosure for certain purposes stipulated by law.
  5. Procedures for Request to Exercise Rights as a California Resident
    1. Request
      If you want to a request to exercise the above rights as a California resident, please fill the required information in the below request form with your signature, and then submit it via email or post to contacts listed under “6. Contact Information”
      Request formdownload docx

      However, please note that, when Alps Alpine processes your request, Alps Alpine will need information from you to confirm you are a California resident and verify your identity, and determine if Alps Alpine has your Personal Information and/or shares it with third parties. The requestor’s identification will be verified according to the methods and procedures required and/or permitted by CCPA/CPRA (including its related laws and regulations). Therefore, you may be asked to provide additional proof of identification so that Alps Alpine can verify your identity, and Alps Alpine may require that you validate the request.

      * Submitting a Request Through an Authorized Agent
      If submitting a request through an authorized agent, additionally attach Power of attorney from the consumer who is the information subject (signed by the consumer who is the information subject) (if there exists a power of attorney pursuant to California Probate Code sections, it is also acceptable)
      The identification of the authorized agent will be verified according to the methods and procedures required and/or permitted by CCPA/CPRA (including its related laws and regulations). Therefore, the authorized agent may be asked to provide additional proof of identification so that Alps Alpine can verify the authorized agent’s identity.
    2. Information about making a request
      • Alps Alpine cannot respond to your request, if Alps Alpine cannot verify, with the degree of certainty required by CCPA/CPRA (including its related laws and regulations), your identity or authority to make the request.
      • Alps Alpine do not charge service charges, but Alps Alpine ask that you please bear the various expenses for creating an application form and mailing it to Alps Alpine.
      • Alps Alpine will use and/or maintain, only for a response to your request and other purpose permitted by laws and regulations, your Personal Information that was provided for the request, within the scope permitted laws and regulations.
  6. Contact Information
    To inquire the CCPA/CPRA Privacy Policy or to exercise rights under the CCPA/CPRA, please contact the Human Resoures Department at Alps Alpine Co., Ltd. Headquarters in Japan, or Privacy Request personnel at either Alps Alpine North America, Inc.

    Email

    Post

    • Alps Alpine Co., Ltd. (Headquarters)
      Postal address: 1-7 Yukigayaotsukamachi, Ota-ku, Tokyo 145-8501, Japan
    • Alps Alpine North America, Inc.
      Postal address: Attn: Privacy Request
      1500 Atlantic Boulevard, Auburn Hills, Michigan 48326, USA

    Telephone

    Toll-free number: 1-888-270-6614

  7. Consumers Under the Age of 16
    Alps Alpine does NOT target or knowingly (i) collect any Personal Information from minors under 16 years of age("Minor") and (ii) sell or share such Personal Information. However, if Minor supplies Personal Information to Alps Alpine and such Minor or its parent or guardian wants Alps Alpine to do appropriate treatment based on applicable laws, please contact us via a contact under “6. Contact Information” according to “5. Procedures for Submitting a Request to Exercise Rights as a California Resident”.
  8. Updates and Revisions to the CCPA/CPRA Privacy Policy
    Alps Alpine may update or revise the CCPA/CPRA Privacy Policy without prior notice. The updated or revised version of this CCPA/CPRA Privacy Policy shall take precedence over the previous versions.

ALPS ALPINE CO., LTD.
Revised on September 18, 2025